Stagecoach in South Wales service changes from May 4th

Written by on 30th April 2020

Update from Stagecoach in South Wales on further changes to timetables• Any comments on the revised timetables encouraged through• Stagecoach continue to help tackle challenging situation • Safety and well-being of customers and bus employees remains top priority

Stagecoach in South Wales has provided an update on further changes being made to some timetables in response to government advice on avoiding non-essential travel.

Some further revised timetables will be in place from Monday 4th May and are now available on the Stagecoach website and are also being sent out on Twitter. These temporary timetables, which will operate across the region until further notice, are continuing to be revised to ensure that critical routes are maintained wherever possible.  

From 4th May, the following services will be revised timetables until further notice 

Services X3, X15, 86, X43, 43, 131, 132, T14

All other timetables remain unchanged until further notice

There are no Sunday services until further notice

Encouraging feedback to enable timetables to be improved for key workers

The company has revised its timetables to cater for the reduced demand in travel following the government’s advice to stay at home and avoid non-essential travel.

The timetables have also been developed to continue supporting key workers on their journeys to and from work, with feedback being encouraged from its customers on specific changes they would like to see. As a result:• Service 131: the 17:55 journey will operate from Maerdy to Porth as normal and drop off only to Royal Glamorgan Hospital• Service T14: two daytime journeys will operate between Brecon and Hay-On-Wye

To see the full list of positive changes that have been actioned using key worker feedback, click the link below

Stagecoach is strictly following government and public health guidelines, including those from the World Health Organisation, to keep its employees and customers safe. A number of extra measures have been put in place including:• Asking passengers to pay by contactless wherever possible, or have the correct change for their journey if they can. Alternatively payments can be made online or via the App.• In addition to asking customers to use contactless, mobile or pre-payment methods, from 4th May an exact fare system will be in place for passengers who can only pay by cash. Under the new temporary arrangement, any additional cash received as a result of not giving change will be donated to the NHS Charities Together Appeal, which supports NHS staff and workers• Supplied thousands of bottles of personal hand sanitiser to employees with larger refill bottles at depots.• Ensured that nearly all buses are fitted with security screens which have been adapted to provide a barrier to help prevent transmission of the virus.• Launched an enhanced cleaning regime of buses and workplaces, which is being strictly adhered to and includes extensive cleaning of the key touch-points such as the ticket machines, hand poles, and cash tray.• Carried out extensive customer communications asking people only to travel if necessary, and to practice social distancing by using a single row per person if possible, avoiding the two rows directly behind the driver and keeping a safe distance between the driver and other passengers.

Customers can stay up to date with all the latest news from Stagecoach on Twitter @StagecoachWales or by signing up to the email mailing list. Full details are available at

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