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Macmillan during 2016

Written by on 21st December 2016

The Macmillan mobile information service has reached over 800 people in the South Wales Central area through visits to towns and events in 2016.

This fantastic figure is part of a record of 15,810 people in Wales who have received information or support through the mobile unit team.

The mobile team have visited major events throughout the year, including the Big Welsh Bite in Pontypridd.


This year, two information and support specialists hosted a stall at the event and were joined by two local professionals.

The stall had a special sun safety focus and the team handed out sun awareness information along with sunscreen, which was welcomed by the warm weather.

Helen Pugsley, Skin Cancer Nurse Specialists at the Prince Charles Hospital in Merthyr, was on hand to answer any queries or concerns regarding skin cancer.

Also there to lend their expert knowledges was Rebecca Mears, a Macmillan Speech and Language Therapist at the Royal Glamorgan Hospital in Pontyclun.

Helen Pugsley said:

“The Big bite was a very busy and a very hot day so being able to provide sunscreen to people especially with children to raise awareness of not getting sunburnt was very popular.

“The stand was very busy and the types of information packs was fantastic to provide support for people who are often dealing with family who are affected by cancer.”

MacmillanThe mobile service is provided through the two Macmillan buses ‘Bertie’ and ‘Betty’ that travel around the country, parking up in town centres, rural locations and at events.

The buses hold a wide range of information materials that are free for anyone to take away with them, in addition to hosting a private area for sensitive conversations.

Information and support specialists, alongside a dedicated bus driver, make up the mobile unit team that join Bertie and Betty on all visits.

Michelle Smith, Macmillan’s Senior Lead Cancer Information Specialist for the mobile service, says:

“It has been an amazing year!

“The Mobile Information Team and Macmillan Wales have reached more people than ever before both with the big green bus and on foot.

“The mobile service appeals to so many because it is a free, confidential drop-in service where a visitor can step onto the unit and ask any question they have about cancer whether it relates to themselves or someone they care about.

“This has enabled us to reach people that might not otherwise be able to access Macmillan.

“Queries cover a whole range of topics, including signs and symptoms, genetics, financial advice, side-effects of treatment, local services available, specific cancer detail, emotional support, end-of-life care and bereavement.”

If you have questions about cancer, you can call Macmillan free on 0808 808 00 00 or log on to

Macmillan can only fund services such as this thanks to the generosity of the public.

To find out more how you can help, call 0300 1000 200 or visit

Mobile unit infographic

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