An important consultation exercise has been launched and everyone is invited to get involved and take a few minutes of their time to complete a short questionnaire which will help shape future services.
Rhondda Cynon Taf Council’s Licensing Team is in charge of monitoring and regulating the taxi industry in the county borough, ensuring the standards of service, vehicles and individual drivers alike is of the standard we expect and deserve.
Based on feedback received from existing members of the taxi and private hire trade, as well as residents and customers, proposals to introduce a Knowledge-style test for drivers have been agreed and the Licensingteam is currently seeking views on the content of the knowledge test and how it should be introduced in practice.
While not on the scale of the detailed test that has to be passed by London cabbies, the test will further enhance customer service and provide additional reassurance to customers.
It is expected the test will include subjects such as local landmarks and directions, understanding of the county borough, customer service, literacy and numeracy, safeguarding of vulnerable adults and children and more.
Sections 51-59 of the Local Government (Miscellaneous Provisions) Act 1976 requires that the Licensing Authority only grants licenses to those they are satisfied are “fit and proper”.
Applicants to Rhondda Cynon Taf Council are currently required to:
- Undertake the BTEC qualifications in Transporting Passengers.
- Provide a satisfactory medical certificate
- Provide a DVLA check on driving history
- Provide a Disclosure and Barring Service check.
Consultation runs until March 12 and all are invited to take part and share their views. Feedback received will inform how the requirement to take the test will be delivered.
Complete the survey here: